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It’s not the farmer, it’s the product

Drive Product Adoption
For years, AgTech has leaned on a simple explanation for low adoption: farmers are slow to change. It’s time we stop asking why the farmer won’t change and start asking why our solutions haven’t earned their place.

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For years, AgTech has leaned on a simple explanation for low adoption: farmers are slow to change. It’s a convenient, but incomplete, story.

It implies that progress depends on convincing users to adapt, rather than building tools worth adopting in the first place.

It’s time we stop asking why the farmer won’t change and start asking why our solutions haven’t earned their place.

The Myth of the Resistant User

The idea that farmers are stuck in their ways, reluctant to adopt software is a common excuse. The real barrier isn’t farmer reluctance. It’s that our products often give them little reason to trust us.

Agricultural decisions are always high-stakes. As Patrick Walther notes, "A farmer gets approximately 40 chances in their lifetime to grow a crop successfully." The tolerance for error is low, but farmers are pragmatic: they use what works. If software makes their jobs easier, they adopt it. If it doesn’t, they won’t.

No one needed a tutorial for Amazon or WhatsApp.

The Reality Check: AgTech Tools Overpromise and Underdeliver

AgTech has long cast itself in the role of savior—the disruptor destined to modernize a lagging industry. The reality on the ground is far less flattering. Many tools promise transformation, but deliver frustration.

We hear the same messages across the board: “We make your life easier.” “It’s simple to use.” “Track your operations end to end.” But behind the marketing is often a different experience entirely:

  • Buggy interfaces
  • Partial features
  • Siloed data with no cross-platform handoff
  • Workflows divorced from reality

This isn’t just a startup problem. The same issues appear in tools from corporates and mid-sized players alike. 

The assumption that Ag is "too traditional" is a convenient deflection. In truth, Ag is simply too complex for oversimplified tools with limited value. Most AgTech tools today serve early adopters, not the mass market. 

Technology should serve the problem, not be the star of the show. Product development must start with real pain points, not generic value claims, and integration must be a default, not an afterthought.

Reframing the Problem: Product Maturity, Not Change Management

We need to move from a "change management" mindset to a "product maturity" mindset.

The question isn’t how to get users to adapt, but whether the product is ready for the job. And if not, how do we make it do the job?

AgTech tools are launched with the best intentions, but many still fall short of meeting real-world needs.

Other B2B industries offer a useful reference point. In healthcare, for example, clinical software is not expected to dazzle. It is expected to work reliably, securely, and in ways that match the cadence and precision of care delivery. In construction, software must operate in offline conditions, integrate with legacy platforms, and align with physical job site constraints. These sectors have built strong norms around product maturity. New tools must demonstrate reliability, integrate cleanly with existing systems, and prove their value early. There is little tolerance for friction, and less for failure. Adoption does not happen because users are inspired; it happens because the tools make their work better.

AgTech should expect no less.

This is not a traditional industry resistant to innovation. It is a complex operating environment with limited cycles for experimentation and high costs for getting it wrong. Mature tools are those that anticipate that reality and are built to serve it.

Why Coordination is Required

Across our client base and throughout the AgTech community, this narrative is shifting. They’re moving beyond their own walls to embrace a holistic ecosystem mindset—one that is already enabling them to deliver the value previous generations of products could only promise.

The biggest obstacle to adoption isn’t user resistance—it’s fragmented product fit.

Agriculture is not served by isolated products. It is served by coordination—between advisors and growers, across brands and seasons, and among data systems that must function together.

No matter how strong a tool is, if it doesn’t work with the others in the stack, it adds friction. Success won’t come from one perfect product. It will come from connected ones.

That doesn’t mean everything needs to be under one roof. It means designing with interoperability from the start. 

Agriculture doesn’t reward speed—it rewards consistency.

The Role of Builders

To move forward, we need builders: people who are willing to test assumptions, coordinate across tools, and design for the system as it exists, not as we wish it to be.

It’s about doing the unglamorous, often hard work of building tools that actually help. For product leaders, this means tighter alignment between what gets built and how value is measured in the field. 

At Magoya, we help teams go from product idea to adoption. We scope, prototype, and scale digital tools that integrate with your ecosystem—not compete with it. Whether through full product builds or embedded teams, our role is to help clients meet their goals by building tools that interoperate across the product ecosystem.

Our approach starts with deep discovery. We design with real users, not imagined ones. We bring agronomy, UX, engineering, and product strategy into the same room. We recommend integration over reinvention, even when it narrows our scope.

The Way Forward

If we want to build tools that truly scale in agriculture, we must stop placing blame on the user and start improving the product. This requires humility, curiosity, and a higher standard for what we call "ready."

AgTech doesn’t have an adoption problem—it has a product opportunity. An opportunity to build tools that work well together, teams that are aligned, and solutions that address on-the-ground realities.

This isn’t about chasing innovation for its own sake—it’s about making everything connect and deliver value in the real world. Let’s build that—together.

If this resonates, I’d love to hear from you. Reach out with your perspectives, critiques, or stories of what’s working. It’s going to take all of us to move the industry forward.

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